FAQs

ORDER QUERIES

To place an order, simply browse our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout. You’ll be prompted to enter your shipping and payment information to complete your purchase.

Yes, you can place an order as a guest without creating an account. However, creating an account allows you to track your orders, save your shipping information, and receive updates on new products and promotions.

After completing your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact our customer service for assistance.

If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, changes may not be possible.

We accept a variety of payment methods, including via Razor pay ,UPI, debit card, and other secure payment options available at checkout.

Yes, we occasionally offer discounts and promotions on our products. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

During the checkout process, you will see an option to enter a discount code. Simply enter your code and click "Apply" to see the discount reflected in your total.

If you experience any issues during checkout, try refreshing your browser or clearing your cache. If the problem persists, contact our customer service team for assistance.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the shipping carrier's website

Orders are typically processed within 1-2 business days. Once your order is processed, it will be shipped according to the shipping method you selected during checkout. You will receive a shipping confirmation email with tracking information once your order is on its way.

We offer a flat rate for any orders in india

We offer free standard shipping on orders over a 400 rs amount. so please check our website for the latest details.

If you need to change your shipping address, please contact our customer service team immediately. We will do our best to update your address, but changes may not be possible once the order has been processed or shipped.

No, we not offer international shipping to many countries.

If your package is lost or damaged during shipping, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

We currently do not offer in-person pickups. All orders are shipped directly to the address provided at checkout.

You will receive a shipping confirmation email with tracking information once your order has been shipped. This email will include a link to track your order in real-time.

If you receive the wrong item, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or provide instructions on how to return the incorrect item.

Unfortunately, once an order has been placed, we cannot add additional items to it. You would need to place a separate order for any additional items you wish to purchase.

You can check the status of your order by logging into your account on our website. If you placed your order as a guest, you can track your order using the tracking number provided in your shipping confirmation email.

If you realize you’ve ordered the wrong product, please contact our customer service team as soon as possible. We will do our best to assist you, but changes may not be possible once the order has been processed.

Yes, you can send our products directly to the recipient as a gift. During checkout, simply enter the recipient's address as the shipping address. You can also add a gift message, and give name in order note for customize.

If your payment is declined, first check that all your billing information is correct ?. If the issue persists, try using a different payment method or contact your bank for assistance. You can also reach out to our customer service team for help.

Yes, if you have an account with us, you can easily reorder items from your order history. Simply log in, view your past orders, and select the items you wish to reorder.

If you have any questions that aren’t answered in our FAQs, please don’t hesitate to contact our customer service team. We’re here to help and ensure you have a great shopping experience.

general FAQs

Please follow our questions here.

To place an order, simply browse our product categories, select the items you wish to purchase, add them to your cart, and proceed to checkout. You’ll be prompted to enter your shipping and payment information to complete your purchase.

Yes, you can place an order as a guest without creating an account. However, creating an account allows you to track your orders, save your shipping information, and receive updates on new products and promotions.

After completing your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact our customer service for assistance.

If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, changes may not be possible.

We accept a variety of payment methods, including via Razor pay ,UPI, debit card, and other secure payment options available at checkout.

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